Required for Service
The customer supplied a modem and active internet plan with the chosen ISP.
Workmanship Warranty
We stand behind our services and repairs with a 90-day workmanship warranty.
Estimated Time to Complete Service
1.5 hours
This Page Details the conditions and terms of the Wired modem setup service.
Before we begin
When we arrive at your home, we'll discuss the scope of work to ensure that the services purchased meet your needs and expectations. If they don't, we'll recommend solutions.
Verify internet speed
We'll use a cell phone or laptop to verify the speed of your internet. We'll need your internet service provider (ISP) account information at this time.
Modem Activation
Then, we'll set up the modem on your ISP according to the manufacturer's guidelines and ISP process.
Final steps
We’ll verify that your modem is operating properly, provide an educational demonstration of your new equipment, answer any questions you may have, and provide solutions as needed.
This service does not include network or additional hardware setup, configuration, repair, or troubleshooting. Also not included are wire runs, wire termination, or functionality for print or file sharing.
Additional charges may be required for land travel beyond installation coverage areas. Service returns cannot be accepted after installation services are completed.
