Business IT Support
Subscriptions
This page lists Keller IT Industries' SMB IT support subscription plans. These are available as a monthly subscription plan.
monthly rates and fees apply**
Keller IT Industries LLC - Business Subscription Plans
Keep your tech running smoothly and securely with Keller IT Industries LLC's IT Support Subscription Plans!
Our subscription plans provide comprehensive protection and support for your network and important devices, ensuring they stay reliable and up-to-date. Choose the plan that best suits your needs and select the subscribe now button. This will take you to the subscription form.
Basic
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10 hours a month
$250 a Month ($25/hour)
Small businesses with minimal IT needs.
Coverage:
Basic troubleshooting and support (e.g., email issues, software errors).
Light system maintenance (updates, patching for up to 5 devices).
Remote support only (no on-site visits unless paid separately).
Limited response time (e.g., 24-48 hours for non-critical issues).
Standard
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20 hours a month
$460 a month ($23/hour)
Consistent IT support year-round.
Best For Growing businesses with regular IT needs.
Coverage:
Everything in Basic Support.
Broader device support (up to 15 devices).
Scheduled preventive maintenance (monthly system health checks).
Remote support with faster response times (same-day resolution for non-critical issues).
Light network management (e.g., router and Wi-Fi optimization).
2 on-site visits per month (if within the service area).
Premium
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50 hours
$1,100 ($22/hour)
Medium-sized businesses with complex IT needs.
Best For: Medium-sized businesses with complex IT environments.
Coverage:
Everything in Standard Support.
Device coverage for up to 50 devices or endpoints.
Advanced network management (e.g., VLANs, firewalls, VPN configuration).
Data backup monitoring and management (includes cloud backup setups).
Proactive monitoring of critical systems.
24/7 emergency support availability.
5 on-site visits per month (if within the service area).
Vendor liaison services (e.g., handling issues with ISPs, and software vendors).
Premium+
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100 hours
$1,800 ($18/hour)
High-demand IT setups or larger companies.
Best For: Large businesses with heavy IT reliance and mission-critical systems.
Coverage:
Everything in Premium Support.
Unlimited device or endpoint support.
Dedicated account manager for personalized service.
Full-scale network design, optimization, and security management.
Disaster recovery planning and testing.
Advanced cybersecurity (e.g., penetration testing, endpoint detection & response).
Unlimited on-site visits (within the service area).
Quarterly IT strategy reviews and technology roadmaps.
SLA-backed response times (e.g., critical issues resolved within 1-4 hours).